Privacy

Information we collect

When you send an enquiry we may collect your name, contact details, postcode, plant information and the description you provide. When an engineer or company registers interest in receiving enquiries, we may collect business contact and coverage information.

Why we use it

We use enquiry information to respond to you, understand the work required and, where appropriate, share relevant details with independent specialists who may be able to help. We also use information to operate, protect and improve the website.

Sharing

We do not sell personal data. We may share enquiry information with relevant independent service providers for the purpose of responding to the request you submitted. Those businesses are independent organisations and are responsible for their own handling of personal data.

Retention

We keep enquiry records only for as long as reasonably needed for administration, follow-up, legal obligations and service improvement. You can ask us to correct or delete information where applicable.

Contact

Use the contact page if you have a privacy question or data request.